AlpineReach
AlpineReach 15 x 20 Feet Koi Pond Netting Kit - 20 Steel Staples
AlpineReach 15 x 20 Feet Koi Pond Netting Kit - 20 Steel Staples
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Shipping
Shipping
Our company's focus is to deliver a great customer experience including dispatching your order as soon as possible.
NETTING AND GARDENING PRODUCTS
FREE SHIPPING
You should receive your order within 4-7 business days after we dispatch your item (excluding weekends and public holidays). Orders are processed within 2 business days and dispatched. We currently only deliver to the United States. Minimum order value may be required to qualify.
PRIORITY SHIPPING
You should receive your order within 2 business days after we dispatch your item (excluding weekends and public holidays). Orders are processed within 2 business days and dispatched. We currently only deliver to the United States.
HOMEWARE AND OTHER PRODUCTS
CALCULATED SHIPPING RATES
STANDARD
You should receive your order within 2-5 business days after we dispatch your item (excluding weekends and public holidays). Orders are processed within 2 business days and dispatched. We currently only deliver to the United States.
* Shipping to Puerto Rico and Hawaii up to 7 – 12 business days
CONFIRMATION
After your payment has been confirmed you will receive a confirmation email and a followup email when your order has been dispatched.
Please double check your delivery address to avoid any delays and if you have any issues please contact us ASAP at support@alpinereach.com along with your order number.
Returns
Returns
RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, unopened and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Several types of goods are exempt from being returned.
- Downloadable software products
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 15 business days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@alpinereach.com
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@alpinereach.com for further instruction on how to return your item.
Shipping
To return your product, you should first contact us at support@alpinereach.com for further instruction on how to return your item.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $25, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
4.5
3811 reviews
This pond net is much more durable and elastic than the plastic mesh nets I have used in the past. Being woven fabric mesh, it is very strong. The ope
Oct 16, 2022
We have been cleaned out of our koi ponds by a gang racoons for the last week. We needed something very strong to withstand the strength of this gang.
Jun 28, 2024
This netting is durable, easy to install and has held up well over my koi pond. It's sturdy yet almost invisible. I use my leaf blower periodically to
Feb 3, 2024
I have a fish pond that measures rough 21 ft x 12 ft surrounded by a number of maples trees. I needed netting to keep the leaves out. I had looked at
Oct 12, 2021
Be careful about wildlife!I would only install this on a pond where someone is able to notice if any wildlife gets caught in the net. I installed it o
22 people found this helpful
Jul 15, 2024
Purchased 15x20 net and put it in koi pond to protect our fish from raccoons and herons. While putting in the final stakes saw that the net was mended
Apr 30, 2024
This is the second one I’ve purchased. The first one is mislaid somewhere. It does a great job at keeping leaves from sinking to the bottom of the pon
Nov 16, 2023
For a long, thin pond like mine, it was super easy to unravel then cut to size
Apr 18, 2023
It was easy to work with and did not rip.
Oct 14, 2023
I finally got around installing my net. Have been getting lots of visits by owls at night near the pond so I didn’t want to run the risk with my 40+ f
Apr 17, 2024
Keeps leaves and predators out.
Jun 7, 2024
Works great to keep leaves out of mu pond in fall
Oct 9, 2022
We lost our fish last summer to a crane, so we decided to cover this year, and this is perfect. It is easy to lay down and we can still view our fish,
May 24, 2024
We have a very tenacious blue heron that is not easily deterred. Although our Koi have a large sheltered area we purchased this net for further peace
May 6, 2024
It has plastic stakes to keep the fence in place.
Apr 5, 2024
works
May 12, 2023
