AlpineReach
AlpineReach 14 x 14 Feet Koi Pond Netting Kit
AlpineReach 14 x 14 Feet Koi Pond Netting Kit
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Features:
- RELIABLE FISH PROTECTION - Brilliantly designed to keep your fish safe against Blue Heron birds, cats and other predators. The protective net is knitted using UV-resistant material and provides safeguarding from the Sun. The lightweight net floats above the waterline so your fish don't get caught.
- 3/8 INCH HEAVY DUTY FINE MESH - The net's extra strength comes from a tightly woven mesh and works extremely well. The 14' x 14' size is suitable for small to medium ponds & pools and may be effortlessly cut down to size.
- KEEPS OUT SMALLEST LEAVES & DEBRIS - The dense mesh will keep your pond & pool staying beautiful and clean; capturing the smallest leaves. It is adapted for enduring through the Fall. Perfect for gardeners, aquascaping, watergardens, waterfall features, DIY and people who appreciate a tidy look.
- QUICK SETUP & VERSATILITY SAVES TIME - All durable stake accessories are easy-to-use and included. Just follow the simple instructions or for multi-purpose use. Our net is highly versatile for outdoor activities.
- QUALITY ASSURANCE - The original woven fine mesh netting recommended by pond owners worldwide. Beware of cheaper imitations. AlpineReach products go through a rigorous design and testing process so our customers receive top products with top customer service.
Shipping
Shipping
Our company's focus is to deliver a great customer experience including dispatching your order as soon as possible.
NETTING AND GARDENING PRODUCTS
FREE SHIPPING
You should receive your order within 4-7 business days after we dispatch your item (excluding weekends and public holidays). Orders are processed within 2 business days and dispatched. We currently only deliver to the United States. Minimum order value may be required to qualify.
PRIORITY SHIPPING
You should receive your order within 2 business days after we dispatch your item (excluding weekends and public holidays). Orders are processed within 2 business days and dispatched. We currently only deliver to the United States.
HOMEWARE AND OTHER PRODUCTS
CALCULATED SHIPPING RATES
STANDARD
You should receive your order within 2-5 business days after we dispatch your item (excluding weekends and public holidays). Orders are processed within 2 business days and dispatched. We currently only deliver to the United States.
* Shipping to Puerto Rico and Hawaii up to 7 – 12 business days
CONFIRMATION
After your payment has been confirmed you will receive a confirmation email and a followup email when your order has been dispatched.
Please double check your delivery address to avoid any delays and if you have any issues please contact us ASAP at support@alpinereach.com or via the contact form along with your order number.
Returns
Returns
RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, unopened and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Several types of goods are exempt from being returned.
- Downloadable software products
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 15 business days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@alpinereach.com
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@alpinereach.com for further instruction on how to return your item.
Shipping
To return your product, you should first contact us at support@alpinereach.com for further instruction on how to return your item.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $25, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
